Software agents' collaboration with negotiators:
Results from experiments
Prof. Dr. Gregory E. Kersten
Concordia University
Montreal, Canada
Friday, 25th November 2005
0930 - 1100
Abstract:
In e-negotiations software is used to allow people from remote
locations to engage in (a)synchronous negotiations. Automated
negotiations are initiated and undertaken solely by the software
agents. They can be seen as an extreme type of e-negotiations with the
other extreme being processes in which software is notused. Between
these two extremes are negotiations in which there is a division of
work between people and software. In this talk several types of work
division based on the negotiation process model are discussed. Active
support provided by software agents is illustrated with several recent
experiments in which we studied the impact of negotiation software
agents on the negotiation effectiveness and efficiency.
Biosketch:
Gregory Kersten is Professor of decision and information systems at the
John Molson School of Business, Concordia University and an adjunct
research professor at the Carleton University Sprott School of
Business. In 2002-2005 he was Paul Desmarais/Power Corporation
professor at the School of Management, University of Ottawa.
Prof. Kersten received M.Sc. in Econometrics and a Ph.D. in Operations
Research from the Warsaw School of Economics, Poland. His research and
teaching interests include individual and group decision-making,
negotiation analysis, knowledge-based systems and knowledge management,
decision and negotiation support, web-based system development and
electronic commerce.